Ohana Bear Hugs

IDENTITY / RENTAL AGREEMENT / SECURITY DEPOSIT: In order to book this cabin, your identity on the Airbnb booking platform must be verified (phone number, email, payment information and driver's license). The person making the reservation must be physically present at the cabin for the entire stay and may not book on behalf of someone else. You will be asked to sign a rental agreement within 24 hours of booking else reservation will be cancelled. Signing the rental agreement and paying a $500 security deposit is required to get the door access code. The security deposit will be collected 2 days before your stay begins. If the rental agreement is not signed and security deposit not paid for, door access code will NOT be provided and reservation will be cancelled. ENTRY: Front door has an electronic keypad in which you will enter your personalized key code. Check in anytime after 4pm EST. Check out is at 10am EST. No late check-out or early check-in. If you arrive early or depart late, additional fees will incur. INTERNET/CABLE: Up to 400Mbps high speed wireless internet. Rokus are connected to the TVs in the living room and master bedroom. Bring your own login for Netflix or other streaming services. Disney+ and Hulu are included with the rental. BEDS: There are 2 bedrooms with queen sized beds which can accommodate up to 4 adults. KITCHEN: Stocked kitchen with refrigerator, stove, microwave, dishwasher, toaster, blender, pots, pans, cups, plates, utensils and Keurig coffee machine. LAUNDRY: Full size washer and dryer. Laundry detergent pods provided. AMENITIES: Our cleaning service provides start-up supplies including: paper towels, dish soap, dish washer soap, kitchen can liners, toilet paper, hand soap, and bathroom can liners. Depending on the length of your stay, you may need to purchase additional items when the initial supply runs out. Toiletries such as conditioner, toothpaste and floss are not provided. TRASH: Please place all trash in trash bags and place in the bear proof trash container on the side of the cabin. We do not have regularly scheduled trash pick ups. HOT TUB: Private Hot Tub Glass is not allowed near the hot tub. You are not allowed to use the hot tub if you have consumed alcohol or are pregnant. Use the hot tub AT YOUR OWN RISK! GAMES: Foosball table Board games located in red cabinet in living room SECURITY: Ring Floodlight Security Camera at the corner of the cabin facing the driveway Ring Video Doorbell Camera next to front door facing the front porch and stairs Ring Floodlight Security Camera at the opposite front corner of the cabin facing the front yard NO indoor cameras PETS: Only dogs are permitted at the Ohana Bear Hugs cabin. You are allowed up to 2 dogs per reservation. Guest must clean up after pet. You must clean pet before he/she enters the cabin. Guest will use either the front or side yard or road to walk the dog to urinate or defecate. Guest will pick up after dog. Guest will not let dog relieve itself in the cabin, neighbor's yard or property. Pet must be crated when being left alone in the cabin. Guest should always keep pet on leash when outside the cabin. Dogs are not allowed on the guest beds or sofas. Evidence of any pet soiling/damage on bed or sofa may incur extra cleaning or replacement fees. If you sneak in a pet, we will ask you to leave and charge you a $500 fee. You will be responsible for any damages made by your pet. The pet must be flea and tick free and current on prevention treatment. SMOKING: Absolutely NO Smoking indoors REFUNDS: We do not offer refunds for weather or natural disasters as well as power outages. We recommend the purchase of Travel Insurance for all planned vacations. Travel Insurance will protect your investment in the event of a weather event that would make roads impassable to vehicles with 4WD,AWD and/or tire chains. WILDLIFE: Since the cabin is located in the wilderness area, you will likely see and hear critters. As hard as we try to prevent pests with a comprehensive pest control process and monthly treatments, there may still be visits from 0, 2, 4, 6, 8 and 100+ legged creatures (i.e. millipedes, ladybugs, flying squirrels, etc) in the cabin. Please help prevent it by closing entry doors when not in use. Lastly, it is not uncommon to encounter wildlife animals, such as bears while staying in cabins in the Smoky Mountains. Please keep your distance. Close your car windows and lock the doors. Do not leave food in the car or unattended outside the cabin. FIRE BAN: Sevier County has imposed a ban on open fires on the area where the cabin is located in. This includes outdoor burning. If folks are caught burning, it is a misdemeanor and are fined $2500. This applies to my cabin as we have an outdoor park style charcoal grill. You will not be allowed to use it unfortunately. This burn ban is in effect due to the devastating fires that hit the Smokies last year where many cabins were lost. Hopefully you understand this burn ban and will oblige.